Mecca Campaign
Terms & Conditions

1. Campaign Overview

Zaytun AI ("Company," "we," "us," or "our") is conducting a referral campaign ("Campaign") offering rewards for referring new users to the Zaytun mobile application. Participants may earn rewards including round-trip tickets to Mecca and full Mecca trip packages based on their referral performance.

2. Eligibility Requirements

2.1 General Eligibility

• You must be at least 18 years old (or the age of majority in your jurisdiction, whichever is higher)
• You must be a legal resident of a country where this Campaign is not prohibited by law
• You must have a valid Zaytun account in good standing
• You must not be an employee, contractor, or immediate family member of Zaytun AI or its affiliates
• You must comply with all applicable local, state, national, and international laws and regulations

2.2 Geographic Restrictions

This Campaign is void where prohibited by law. You are responsible for ensuring that participation is permitted in your country or jurisdiction. We reserve the right to update geographic eligibility at any time as required by changes in local, national, or international regulations.

3. Campaign Rules and Mechanics

3.1 How to Participate

1. Download the Zaytun mobile application from an official app store
2. Create and verify your account through phone or email verification
3. Navigate to the "Invite & Earn" section within the app
4. Obtain your unique referral link or code
5. Share your referral link/code with potential new users

3.2 Valid Referral Requirements

A referral will be considered valid only if ALL of the following conditions are met:

• The referred person registers using your specific referral link or code
• The referred person creates their account from a new, unique device (not previously used for Zaytun registration)
• The referred person completes phone or email verification
• The referred person has not previously registered for a Zaytun account
• The referred person has not been previously banned or suspended from Zaytun
• The referred person becomes an active user (as determined by our internal metrics)

4. Reward Structure

4.1 Reward Tiers

4.2 Reward Limitations

• Rewards are subject to availability and user cap constraints
• Reward values are approximate and may vary based on market conditions
• Rewards cannot be sold or exchanged for cash
• Winners may transfer their prize to family members or relatives to replace them on the pilgrimage, subject to approval and proper documentation
• Rewards are non-refundable and non-returnable
• We reserve the right to substitute rewards with items of equal or greater value

5. Campaign Duration and Termination

5.1 Campaign End Conditions

The Campaign will automatically terminate when ANY of the following conditions are met:

• Total registered users reach 100,000
• We decide to terminate the Campaign for any reason (with 7 days' notice)

5.2 Post-Campaign Process

• Qualified users only: Once campaign limits are reached, no new users will be considered for rewards
• All qualified users rewarded: All users who achieved tier requirements before the campaign ended will receive their prizes according to their achieved tiers
• All winning referrals will be subject to verification and validation
• We will conduct fraud detection and anti-abuse measures
• Winners will be contacted via email and in-app notification
• Winners have 30 days to respond to claim notifications
• Unclaimed rewards will be forfeited

6. Company Rights and Powers

6.1 Referral Validation Rights

We reserve the right to:

• Monitor, track, and analyze all referral activities
• Use automated systems and manual review to detect fraudulent activity
• Request additional verification or documentation from participants
• Investigate suspicious referral patterns or behaviors
• Cross-reference referral data with our internal systems and third-party databases
• Implement additional security measures as deemed necessary

6.2 Disqualification Powers

We may disqualify participants and invalidate referrals for any of the following reasons:

• Violation of these Terms and Conditions
• Fraudulent, deceptive, or misleading behavior
• Use of fake, duplicate, or emulator accounts
• Use of VPNs, bots, or device spoofing
• Mass signups from the same IP address, device, or network
• Violation of Zaytun's community guidelines or terms of service
• Attempting to manipulate or game the referral system
• Providing false or misleading information
• Engaging in spam or unsolicited communications
• Any other activity we deem inappropriate or harmful

6.3 Investigation and Enforcement

• We may investigate any suspected violations at our sole discretion
• Participants must cooperate with any investigation
• We may suspend accounts during investigation periods
• Disqualification decisions are final and binding
• We may pursue legal action against violators

7. User Cap and Prize Limitations

7.1 User Cap

• Campaign participation is limited to 100,000 total users
• No new users after cap: Once user cap is reached, no new users will be considered for rewards
• All qualified users rewarded: All users who achieved tier requirements before reaching the cap will receive their prizes according to their achieved tiers

7.2 Individual Limitations

• One reward per participant: Each participant can only win ONE reward total, regardless of how many tiers they qualify for
• Highest tier selection: If a participant qualifies for multiple tiers, they will automatically receive the reward for the HIGHEST tier they achieved (e.g., if someone has 1,000 referrals, they get Tier 1 reward only, not both Tier 1 and Tier 2)
• No tier stacking: Rewards cannot be combined, stacked, or accumulated across multiple tiers
• Maximum reward value per participant is limited to the highest tier they qualify for
• We may implement additional per-participant limits as needed

7.3 Prize Transfer Policy

• Family transfers allowed: Winners may transfer their prize to family members or relatives to replace them
• Approval required: All transfer requests must be submitted to Zaytun and approved
• One-time transfer: Each prize can only be transferred once to one family member or relative
• No cash exchange: Transfers cannot involve any monetary exchange or compensation
• Original winner responsibility: The original winner remains responsible for ensuring the replacement participant meets all requirements and eligibility criteria

8. Tax and Legal Obligations

8.1 Tax Responsibilities

• Winners are solely responsible for all taxes, duties, and fees associated with rewards
• We may be required to report winnings to tax authorities
• Winners must provide tax information as required by law
• Reward values may be subject to income tax in your jurisdiction

8.2 Legal Compliance

• Participants must comply with all applicable laws and regulations
• This includes anti-spam laws, consumer protection laws, and marketing regulations
• Participants must clearly disclose any material connections when promoting Zaytun
• We are not responsible for participants' legal compliance

9. Privacy and Data Protection

9.1 Data Collection and Use

• We collect and process personal data in accordance with our Privacy Policy
• Data may be used for campaign administration, fraud prevention, and legal compliance
• We may share data with third-party service providers as necessary
• Data processing complies with applicable privacy laws (GDPR, CCPA, LGPD, etc.)

9.2 Data Retention

• Campaign data will be retained as required by law and business needs
• Participants may request data deletion subject to legal and operational requirements
• We implement appropriate security measures to protect personal data

10. Disclaimers and Limitations

10.1 No Warranties

THE CAMPAIGN IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO THE CAMPAIGN.

10.3 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, or government actions.

11. Modifications and Updates

11.1 Terms Modifications

• We reserve the right to modify these terms at any time
• Material changes will be communicated with 30 days' notice
• Continued participation constitutes acceptance of modified terms
• Participants may withdraw from the Campaign if they disagree with changes

11.2 Campaign Modifications

• We may modify, suspend, or terminate the Campaign at any time
• We will provide reasonable notice of material changes
• Existing valid referrals will be honored subject to user caps
• We may implement additional security measures without notice

12. Governing Law and Dispute Resolution

12.1 Governing Law

These terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to conflict of law principles.

12.2 Dispute Resolution

• Disputes shall be resolved through binding arbitration
• Arbitration shall be conducted in [Location] under [Arbitration Rules]
• Class action waivers apply where permitted by law
• Participants may opt out of arbitration within 30 days of participation

13. Contact Information

For questions about these terms or the Campaign, please contact us at:

• Email: support@zaytun.ai

14. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

15. Third-Party Disclaimers and Responsibilities

15.1 Sole Responsibility

Zaytun AI assumes full and exclusive responsibility for this Campaign, including but not limited to:

• Campaign design, implementation, and administration
• Reward fulfillment and delivery
• Participant verification and validation
• Fraud prevention and detection
• Compliance with applicable laws and regulations
• Customer support and dispute resolution

15.2 Third-Party Disclaimers

The following third parties are NOT involved in, responsible for, or liable for this Campaign:

• App Stores: Apple App Store, Google Play Store, and other app distribution platforms are not sponsors, endorsers, or responsible parties for this Campaign
• Social Media Platforms: Facebook, Instagram, Twitter/X, TikTok, and other social platforms are not sponsors or responsible for Campaign activities
• Payment Processors: Any payment processing services used are not responsible for Campaign administration or rewards
• Third-Party Services: Any analytics, tracking, or other third-party services used are not responsible for Campaign outcomes

15.3 App Store Compliance

• This Campaign is conducted independently of any app store policies or requirements
• App stores are not required to comply with these Terms and Conditions
• App store terms and conditions do not govern this Campaign
• We are solely responsible for ensuring Campaign compliance with applicable laws
• App store approval or availability does not constitute endorsement of this Campaign

15.4 Limitation of Third-Party Liability

To the maximum extent permitted by law, no third party shall be liable for:

• Campaign administration, execution, or outcomes
• Reward fulfillment or delivery
• Participant disputes or complaints
• Technical issues or service interruptions
• Data processing or privacy matters related to the Campaign
• Any damages arising from Campaign participation

15.5 Independent Operation

This Campaign operates independently of any third-party services or platforms. Our use of third-party services for Campaign administration does not create any partnership, joint venture, or agency relationship with such third parties.

16. Entire Agreement

These terms, together with Zaytun's main Terms of Service and Privacy Policy, constitute the entire agreement between you and Zaytun AI regarding the Campaign.